Prepaid Rebate Card FAQ's

How do I login to check my rebate card status?

• Check your email account for the enrollment email from TSC Apparel, noreply@acbcoop.net with a subject line of "Your Club TSC reward account has been established". This email will include your login credentials for the rebate web portal Club TSC ACB Incentives. Your username will always be your TSC account number and your password is a secure string of characters found within the enrollment email - you are able to update this password after logging in. If you did not receive this email and/or cannot find it, please contact the Club TSC rebate service center at 1.844.271.1171 or email them at ClubTSC@acbcoop.com

How can I update my name or mailing address for my Club TSC rebate card?

• Login to Club TSC ACB Incentives. Select the My Profile option from the navigation menu at the top to view and edit your profile information. Remember to save your changes before exiting the page.

How do I change my password?

• Login to Club TSC ACB Incentives. Scroll over the My Profile option in the navigation menu and select change password in the drop down.

When was my rebate card mailed out?

• Login to Club TSC ACB Incentives. Select Rebate Status from the navigation menu at the top to be directed to your rebate payment page where all cards issued will appear with the amount paid and shipped date. Remember to allow at least 10 days from the posted shipped date to receive your prepaid card before contacting customer service. If you have done the steps listed and still have issues, please contact the Club TSC rebate service center at 1.844.271.1171 or email them at ClubTSC@acbcoop.com

I received my card in the mail but can't use it?

• Your card needs to be activated before using - please go to MyPrepaidCenter.com to activate your card.

What is the balance on my card?

• For inquiries about your card balance, transactions, and more please contact Cardholder Services by logging into MyPrepaidCenter.com or calling 1.877.610.1075. Remember, only the actual cardholder will be provided information by Cardholder Services.

I see an expiration date on the front of my rebate card, does my card really expire?

• Yes. The prepaid card expires after midnight EST on the last day of the month of the valid thru date on the front of the card. Once the valid thru date has passed, the card will be void and will not be replaced. The card will no longer be accepted at participating merchants and any value remaining will no longer be available for use.

Will my next quarterly rebate be added to this same card?

• No. We will issue a new Club TSC branded prepaid Visa rewards card with each quarter a rebate is earned. Each card will have an expiration date and the balances cannot be combined.

I lost my card, can I get a replacement?

• Yes. As long as you have not activated the card and it is not expired you can get a replacement. Please contact the Club TSC rebate service center at 1.844.271.1171 or email them at ClubTSC@acbcoop.com